Privacy Policy
YOUR PRIVACY MATTERS TO US
We are committed to protecting your personal information and maintaining your privacy. This policy explains how we collect, use, and safeguard your data.
Our Commitment to Privacy
At Jacksonville Junk Removals, we respect your privacy and are committed to protecting your personal information.
Information We Collect
Personal Information
- • Name and contact information (phone, email, address)
- • Service location and property details
- • Payment information for billing purposes
- • Photos and documentation of services provided
Service Information
- • Service requests and scheduling details
- • Before and after photos of cleanup work
- • Customer feedback and testimonials
- • Service history and preferences
How We Use Your Information
- • Provide and schedule junk removal services
- • Communicate about appointments and service updates
- • Process payments and maintain billing records
- • Improve our services and customer experience
- • Comply with legal and regulatory requirements
- • Send service reminders and promotional offers (with consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- • With your explicit consent
- • To comply with legal requirements or court orders
- • To protect our rights, property, or safety
- • With trusted service providers who assist in our operations
- • In emergency situations where safety is at risk
Data Security
We implement appropriate security measures to protect your personal information:
- • Secure data transmission and storage
- • Limited access to personal information
- • Regular security assessments and updates
- • Employee training on privacy protection
- • Secure disposal of physical and digital records
Your Privacy Rights
You have the right to:
- • Access your personal information
- • Correct inaccurate information
- • Request deletion of your information
- • Opt-out of marketing communications
- • File a complaint about our privacy practices
- • Request information about data sharing practices
Cookies and Website Tracking
Our website may use cookies and similar technologies to:
- • Improve website functionality and user experience
- • Analyze website traffic and usage patterns
- • Remember your preferences and settings
- • Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Questions About Privacy?
We're committed to transparency and protecting your privacy. Contact us if you have any questions or concerns.