By scheduling or using our junk removal services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Jacksonville Junk Removals provides professional junk removal and cleanup services including:

• • Residential and commercial junk removal
• • Hoarding cleanup and intervention services
• • Post-construction cleanup
• • Estate and foreclosure cleanouts
• • Emergency cleanup services
• • Specialized cleanup (biohazard, construction debris, etc.)

Scheduling

• • Services are scheduled based on availability
• • We provide estimated arrival windows
• • Same-day service available for emergencies
• • Weekend and evening appointments available

Cancellation Policy

• • 24-hour notice required for cancellations
• • Late cancellations may incur a fee
• • Emergency situations handled case-by-case
• • Weather-related cancellations are free

To ensure safe and efficient service, customers must:

• • Provide clear access to the work area
• • Remove pets and secure animals
• • Identify any hazardous materials or special items
• • Be present or available during scheduled service
• • Provide accurate information about items to be removed
• • Ensure safe working conditions for our crew

For safety and legal reasons, we cannot remove:

• • Hazardous materials (chemicals, paint, batteries)
• • Medical waste or sharps
• • Explosives or firearms
• • Radioactive materials
• • Asbestos-containing materials
• • Items requiring special disposal permits

Contact us for guidance on proper disposal of these items.

Pricing

• • Free estimates provided for most services
• • Pricing based on volume, type, and location
• • Additional fees for special handling or disposal
• • Emergency service may include premium rates

Payment

• • Payment due upon completion of service
• • We accept cash, checks, and major credit cards
• • Commercial accounts may qualify for net terms
• • Receipts provided for all payments

Insurance

• • We carry comprehensive liability insurance
• • Workers' compensation coverage for our employees
• • Property damage protection during service
• • Insurance certificates available upon request

Liability

• • We are not liable for pre-existing damage
• • Customer must disclose known hazards
• • We take reasonable care to prevent damage
• • Claims must be reported within 24 hours

We are committed to environmentally responsible disposal:

• • Items are sorted for recycling when possible
• • Donation of usable items to local charities
• • Proper disposal at licensed facilities
• • Compliance with environmental regulations
• • Documentation of disposal methods available

We stand behind our work with a satisfaction guarantee:

• • 100% satisfaction guarantee on all services
• • If you're not satisfied, we'll make it right
• • No additional charges for rework
• • Customer feedback always welcome

We protect your privacy and personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

For questions about these terms or our services: